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Since 1969, Coach House Gifts has offered Hallmark products and fine gifts to our customers across the country. Built upon a reputation of service, selection and convenience, we have grown from one store in Cedar Falls, Iowa to the nation's premier retailer of greeting cards, collectibles, upscale gifts and items for the home.
Today, Coach House Gifts employs several thousand people around the country. Coach House Gifts will continue to expand, grow and bring exciting products to its customers.
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 The
Company
Coach House Gifts relies on the dedication of our employees. Our team members understand the importance of our customers, and work every day to provide the services, products and that little something extra that makes our company stand out from the rest. For over 40 years, our business has grown and prospered because of one basic principle: Nothing is more important than each customer who walks through our doors! From East to West and across the Heartland, our team members have made Coach House Gifts the success it is today.
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Merchandising Philosophy
We work very hard to see that our stores offer the best, the newest and the finest products on the market today. We continually change and keep our merchandise presentation fresh, exciting and appealing to a broad base of customers.
Our buying philosophy calls for members of our employee team to interact on the type of products we provide. While our corporate buyers are responsible for interacting with vendors and making product decision, they rely on input from our Store Managers...the people who are out there every day, talking with and listening to our customers. So, while we are large enough to take advantage of centralized purchasing (and passing those savings on to our customers), we are responsive enough to be able to react to regional trends, or be the first to deliver innovative products just finding their way onto the national scene. |
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 Coach
House Gifts Stores
Coach House Gifts is a specialty store catering to the gift-buying needs of today's consumers. We are one of the largest gift chains in the nation, and considered the forerunner in the card and gift industry. Birthdays, weddings, graduations, holidays or "just because" are all occasions that customers shop our stores. Many of our Coach House Gifts stores are also Hallmark Gold Crown™ stores, offering the very best from the acknowledged leader in gift products and services.
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Mission Statement
We recognize that every decision we make must improve the
customers experiences. Our growth and profitability depend on
meeting and exceeding the customers expectations in service,
product and environment.
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